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Account & sign-in

Account and sign-in in OrientME

This page covers how you get into OrientME and how to manage your account once you’re in. For creating an account and the first-run tour, see Getting started.

Ways to sign in​

You can sign in with:

  • Email (or username) and password, or
  • Continue with Google / Continue with Apple, when those options are enabled.

If your account was created with a provider only, use that provider’s button — there won’t be a password on the account.

note

New accounts may need approval before sign-in is enabled. You’ll see “pending admin approval — you’ll receive an email when it’s ready.” This applies to both email and provider sign-ups.

Were you invited?​

If someone set up OrientME for you, you’ll get a personal invitation email with a Set your password button. Your account already has access — just:

  1. Open the email and click Set your password (the link is valid for 7 days).
  2. Choose a password (see Password requirements below) and confirm it.
  3. You’ll land on the sign-in page — sign in with your email and new password.

The email also links to this documentation and invites your feedback — replies go straight to the person who invited you.

The account page​

Open Account from the sidebar footer (or, on mobile, from the Personal tab → Account & sign-in). It shows:

  • Sign-in methods — chips for each method connected to your account (Password, Google, Apple).
  • Travel profile — your default travel style (pace, interests, dining, budget, and more). It pre-fills Plan with AI on every new trip, so you only adjust what's different. It saves as you go, and you can tweak it per trip.
  • A danger zone for deleting your account.

Account page showing sign-in method chips and the danger zone

Change or set your password​

On the Account page (web) or the Account screen (mobile), open the Password section:

  • Change your password — enter your current password, then your new one twice.
  • Set a password — if you only ever signed in with Google or Apple, you can add a password here (no current password needed). Afterwards Password appears as one of your sign-in methods, so you can sign in with email too.

Two-factor authentication​

Add a second step to sign-in so your password alone isn’t enough to get into your account. It’s optional but recommended, especially if you connect financial accounts. OrientME uses an authenticator app — not text-message (SMS) codes — so there’s no phone number to share, and the codes work even with no signal.

Turn it on — on the Account page (web) or Account screen (mobile), open Two-factor authentication and tap Enable. The setup walks you through three steps:

  1. Get an authenticator app if you don’t already use one. We recommend Microsoft Authenticator (free, and it backs your codes up so a new phone restores them); Google Authenticator and 1Password work too. The setup screen links you straight to each one in the App Store / Google Play. Already use one? Skip ahead.
  2. Scan the QR code with the app, or type in the key it shows.
  3. Enter the 6-digit code from the app to confirm.

Then save your recovery codes — 10 one-time codes for getting in if you ever lose your phone. Copy or download them and keep them somewhere safe; you won’t see them again. (Because OrientME doesn’t use SMS, these codes are your backup if you don’t have your authenticator.)

Signing in with it on — after your email and password, you’ll be asked for the current 6-digit code from your app. Lost your device? Choose Use a recovery code instead and enter one of your saved codes (each works once).

Manage it — back in the same section you can Regenerate recovery codes or Disable two-factor (you’ll re-enter your password to confirm).

note

If you sign in with Google or Apple, those accounts already carry their own two-step verification, so you won’t be asked for a separate code here. Two-factor in OrientME applies to password sign-in.

tip

If you connect a bank or brokerage without two-factor turned on, OrientME suggests enabling it first. You can set it up then, or continue and turn it on later.

Password requirements​

  • At least 12 characters.
  • No special characters required — a long, memorable passphrase works great.
  • For your safety, very common passwords and passwords known from public data breaches are not allowed. If yours is rejected, pick something more unique.
  • You can paste from a password manager.

Forgot your password?​

  1. On the sign-in page, click Forgot password?
  2. Enter your email and click Send reset link.
  3. Check your inbox for the reset email and click the link (it’s valid for 1 hour).
  4. Choose a new password and sign in.

For your privacy, the confirmation looks the same whether or not an account exists for that email, so no one can use it to discover who has an account.

Sign out​

Use Sign out in the sidebar footer (web) or on the Account screen (mobile). This ends your session and returns you to the sign-in page.

Delete your account​

Deleting is permanent and removes everything — tasks, notes, journal, travel, finance, files, and routines.

  1. On the Account page, click Delete my account.
  2. If your account has a password, enter it to confirm.
  3. Type DELETE in the confirmation field.
  4. Click Permanently delete.

You’ll be signed out and your data removed.

warning

There is no undo. If you keep anything in Finance you’d like to save, use its Export first — and remember a trip can be shared or PDF’d before you go.